Return Policy

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**ALL RETURN PRODUCT MUST BE PACKED CAREFULLY; BROKEN, DAMAGED, or USED/SEAL BROKEN PRODUCT CAN NOT BE REFUNDED.

We want you to feel confident with your purchase and want to provide you with excellent customer service. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product(s) must be made within 72 hours of receiving the product to: customerservice@theseralabs.com. You will need to provide detailed information for any product damaged and photo proof.

For undamaged, unopened product, you will have up to 30 days to return the product., with the exception of Complementary Offer; shipping cost only and not refundable.

If you are not satisfied with your order, you may request a refund of the purchase price of any unused/seal not broken portion of the product order, excluding shipping, restocking fees, and any applicable sales tax. PLEASE READ CAREFULLY: RETURNS AND REFUNDS CAN ONLY BE DONE ON PRODUCTS WITH UNOPENED/UNBROKEN SAFETY SEAL. REFUNDS WILL BE DONE ONCE PRODUCT IS RECEIVED BY FULFILLMENT AND INSPECTED. CUSTOMER IS RESPONSIBLE FOR RETURN SHIPPING AT CUSTOMERS COST, AND ANY DAMAGE TO PRODUCT RETURN. We highly recommend that returns be sent through a carrier that will advise on correct packaging of item, insure item, and track item. Partial order returns are acceptable, however any items not sent back, or opened items sent back will be deducted from the total of the refund.

All DISCOUNT promotional product sales that were not charged shipping and cancel or return shipment RTS may be subject to shipping charge of $6.95 on one item purchase, and up to $9.95 for multi item purchases as company pays for shipping of the product and shipping for returns. All product returns will incur a re-stocking fee of as company is charged by the fulfillment center to restock a return.

Please contact customer service to obtain an RMA (return authorization number) to facilitate in the return process and insure that the refund is credited to the correct account, at 1-800-341-6119. Returns without RMA number will take longer to inspect and refund. Please be advised that return to sender packages will take your post office longer to send back to the fulfillment center.

Returns
Nutri Strips
41 Canal Street
Lewiston, ME 04240

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*OFFER DETAILS, TERMS & CONDITIONS

Sleep A.S.A.P.™ by Sera Labs provides improved sleep and a calmer mind, relaxing the body with no side effects. We want to earn your trust and a team member is always standing by to assist you with any questions or concerns. Join the thousands that have already subscribed to our EZ-Sleep Replenishment Program and who are experiencing a product that is 100% guaranteed to work.

Most Popular: SAVE 20% On A Full Order, 30-Day Supply + FREE Month's Supply of ImmunD3
Through this special offer, save 20% and receive a 30-day supply SleepASAP for $39.99 with free shipping plus any applicable taxes per supply, as well as, a free 30-day supply of our immunD3 Nutri-Strips, and you will be enrolled in our EZ-Sleep Replenishment Program. As part of the program, we will automatically send you a fresh 30-day supply of SleepASAP in 30 days and every 30 days thereafter for just $39.99 and free shipping plus any applicable taxes per supply, charged each month to the card you provide today. You will be sent a reminder of your product shipment three (3) days prior to billing/shipping to the email address you supplied. Remember, you can cancel your EZ-Sleep Replenishment Program at any time by contacting our Customer Care Department at 1-800-341-6119 or send an email to customercare@theseralabs.com

Complimentary Offer: Just Pay $14.95 P&H
Through this special offer, just pay $14.95 today processing and handling to get your complimentary 15-day supply of SleepASAP and free month's supply of our immunD3 Nutri-Strips. If you do not cancel within 18 days of placing your order, you will be enrolled in our EZ-Sleep Replenishment Program and, as part of the program, we will automatically send you a fresh one-month supply of SleepASAP in 18 days and every 30 days thereafter for just $49.99 and free shipping plus any applicable taxes per supply, charged each month to the card you provide today. You will be sent a reminder of your product shipment three (3) days prior to billing/shipping to the email address you supplied. Remember, you can cancel your EZ-Sleep Replenishment Program at any time by contacting our Customer Care Department at 1-800-341-6119 or send an email to customercare@theseralabs.com

Buy 2 Get 1 Free: 3 Month Supply + a FREE Month's Supply of ImmunD3
Through this special offer, you will be charged a one-time fee of $79.98 with free shipping and you will not be enrolled into our EZ-Sleep Replenishment Program nor will you be billed any further.